Defect / 01
Hidden defects in completed work
Updated:
24-month warranty
We back every Batumi apartment renovation with a 2-year warranty written into the contract. If something goes wrong, we come for diagnosis within 72 hours and fix it within 10 business days. We cover hidden defects in our work, leaks caused by installation, peeling finishes, electrical and plumbing issues — all free of charge.
What the warranty covers
Defect / 02
Detachment of finishing materials
Defect / 03
Leaks caused by installation
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Electrical and plumbing functionality
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Joints and seams
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Stains and cracks caused by the contractor
How we resolve issues
01
Request
You submit a request with photos/video.
02
Site visit
We arrive within 3 business days.
03
Diagnosis
We identify the cause.
04
Resolution
We fix it free of charge under warranty.
Sample documents
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Your legal protection
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Warranty certificate
Issued upon project handover.
24mo
24-month warranty — what it means in practice
The warranty period starts from the handover act date and covers all works, including hidden ones.
More about the warrantyWhat is covered
- Leaks in wet zones
- Paint and wallpaper peeling
- Electrical defects
- Plumbing failures caused by us
- Mechanical damage to finishes caused by us
Resolution workflow
- 01Chat request with photo/video of the defect
- 02Diagnostics within 72 hours
- 03Fix within 10 business days
- 04Warranty case closure act
Free on-site measurement
Book a free on-site measurement
Our engineer will come to your apartment in Batumi at a convenient time, take measurements with a laser rangefinder, document the condition with photos and prepare an indicative estimate. All of this — 0 GEL, even if you do not later book the renovation with us.
- Visit and measurements — free
- Indicative estimate within 3 days
- We also work from the developer's plan (if the unit is not handed over yet)
- Manager responds within an hour